One2One Kenya - Stepped Care Model

One2One Kenya - Stepped Care Model


The One2One website as part of the broader Stepped Care model contains sex-positive, pleasure-based information, tips and personal stories young people can relate to. It is interactive and provides a platform to refer young people to additional services that meet their needs. The website was collaboratively developed by LVCT Health and Aidsfonds with a joint vision: all adolescents and young people are free and able to make informed decisions that lead to healthy and happy lives in love, relationship and sexuality.

One2One is a trademark under LVCT Health in Kenya since 2006 when the organisation initiated a confidential and non-judgmental youth hotline providing quality information on HIV and SRHR. In the past years the youth brand expanded its communication channels with social media among others and currently integrates a website that was launched in 2021.

Project details

Time frame
01 August 2019 - 31 December 2021
€ 0
Active in


This project aims to improve health and wellbeing of adolescents and young people in Kenya by taking a stepped care approach that:
- provides HIV, SRHR and gender-based violence information
- provides online and offline psychosocial support
- provides virtual capacity building resources to peer educators and other community-owned resource persons for effective peer education
- promotes utilization of One2one digital platform
- enhances the capacity of One2one digital platform to provide e-health solutions

Logo One2one

Community groups

All young people in Kenya with access to a phone or laptop


Sexuality education at school is mostly limited to biology. Services are not youth friendly or young people depend on their caregivers to be allowed to get services, because of age of consent. This hinders young people’s access to sexuality education and uptake of treatment to stay healthy.

At the same time, they have different kinds of issues and information needs when it comes to SRHR and HIV. Adolescents and young people in Kenya have a right to information and services accessible in a platform that is safe and conducive for them to pursue their goals and aspirations in life.

Adolescent girl separated from a group

"We literally save lives with the One2One telephone line"

- Lilian Kunyiha (29) works with the One2One helpline, she supports young people dealing with HIV and sexual health issues and questions

Lilian Kunyiha at work
Lilian Kunyiha talks with someone on the phone
Lilian Kunyiha at work
Lilian Kunyiha talks with someone on the phone

The website gives answers on all questions about sex love and relationships, abuse, HIV and mental health, such as:

  • The first time having sex: What to expect?
  • When should you test for HIV?
  • Am I in an abusive relationship?
  • What if my sex partner wants to go further than me?
  • I fall for girls and boys, what to do?

It offers information, tips and personal stories of other young people.

mobile phone with website statistics mobile phone with website statistics

One2one is life changing as you might find information about personal things that have been bugging you - Mercy (22)

What is Stepped Care?

The Stepped Care model for sexual and reproductive health provides a non-judgmental approach that is person-centred and responsive to the needs of young people, at the lowest possible cost.

It is a robust digital health ecosystem facilitating collaboration among stakeholders and integrating online and offline services for young people. Services that are non-judgmental, age-appropriate and sex-positive. Delivered just the way young people like it.

Infographic stepped care model Infographic stepped care model

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